FAQ
FAQ
The six questions merchants ask us most.
01What is Stamplx?
Stamplx is a digital stamp and loyalty platform built for Hong Kong's small shops. Customers keep the stamps of every participating shop in one app; you set up in 5 minutes with zero hardware and no POS integration, and start building your regulars.
02What does the founding merchant offer include?
The first founding merchants get 3 months free, and slots are limited. During that time we come to you and set your shop up in person, and your feedback directly shapes what we build next.
03Do I need hardware or a POS connection?
None at all. Any phone will do: you use it to scan the customer's dynamic QR code. Nothing to install at the counter, no systems to connect.
04Do customers need an app for every shop?
No. Stamplx works across shops — customers keep the stamp cards of every participating shop in one app, instead of downloading a new one at each shop.
05How are stamps issued?
You set your stamp rule in advance (for example, 1 stamp per $50). The customer shows a dynamic QR code, you scan it, and the system calculates and issues automatically — one scan, end to end. The rotating code also rules out screenshot cheating.
06What data do I get, and how is privacy handled?
Every scan writes to that customer's own record, so you can see who is an active regular, who is new and who is drifting away, and send offers accordingly. All data is stored encrypted, only the team can access it, and we never sell customer or merchant data.